Optimized Company Systems
Optimized Company SystemsSystems · Websites · CRM
OCS for Product Businesses

Sell online without the platform tax.

Product businesses need a real online storefront: catalog, cart, checkout, orders. OCS builds that as an owned system - not a rented Shopify subscription - so every sale is yours to keep.

The pattern we see

Where product businesses typically leak the most money.

You're paying Shopify $30-$300/month + apps + transaction fees, and it adds up
Etsy takes 6.5% + $0.20 per listing forever
You want inventory to sync with in-person sales at markets or a physical location
Product photos and descriptions are inconsistent because updating them is a chore
Customer data lives inside the platform - you can't reach past buyers directly
Four Builds, One Fit

Every OCS engagement, shaped for product businesses.

Landing Page, Website, Basic CRM, Upgraded CRM. Prices are our starting-at rates - actual quote after the discovery call.

$375+

Landing Page

One page, one goal, built to convert

A single, focused page built for one specific traffic source (paid ads, referral link, print QR code). Universal pricing across every industry - what changes is the copy, imagery, and conversion path shaped to your business.

  • Focused on one specific offer or campaign
  • Above-the-fold CTA optimized for the traffic source
  • Industry-appropriate trust signals and social proof
  • Conversion tracking pre-wired (Google Ads / Meta / Local Service Ads)
  • Mobile-first design
Book to discuss
$649+

Website

Full storefront you actually own

Catalog site with checkout, order management, and inventory. Yours forever, no monthly platform tax, no per-transaction fees beyond the payment processor.

  • Structured product catalog with categories and filters
  • Cart + checkout (checkout add-on available for full flow)
  • Order confirmation emails + shipping updates
  • Inventory management (low-stock alerts, out-of-stock automatic)
  • Optional multi-location inventory (online + physical store or markets)
  • Customer account creation with order history
Book to discuss
$749+

Basic CRM

Customer file that knows what they bought

Full customer + product history in one place. Segmentation for email campaigns, back-in-stock notifications, and repeat-buyer discount tracking.

  • Customer history: every order, every product, every touchpoint
  • Segmentation by product category, spend, or recency
  • Email campaigns targeting past buyers of specific products
  • Back-in-stock notification signup + automatic send
  • Personalized setup around your product catalog
Book to discuss
$1,399+

Upgraded CRM

Automation + inventory + campaigns at scale

Everything in the Basic CRM plus abandoned-cart automation, loyalty tracking, and inventory sync across channels.

  • Everything in the Basic CRM
  • Abandoned-cart automated email follow-up
  • Repeat-buyer discount codes and loyalty tracking
  • Two-way inventory sync (online + Square POS + markets)
  • Product review request automation
  • Multi-channel sales reporting (online, in-person, wholesale)
Book to discuss

How our pricing actually works

We keep pricing honest and unfussy. Every build starts with a free initial draft. After that draft is approved and the deposit is paid, you get 2 more revision drafts included before per-draft fees kick in. Here's the full workflow:

Step 01
Initial draft - free

Discovery call, scope, and initial mockup. Nothing due yet. If the direction isn't right, you don't pay.

Step 02
50% deposit

Deposit collected after the first-draft approval - the moment we start real production work.

Step 03
2 revision drafts

Two more full drafts included after the deposit. Room to refine copy, layout, and details.

Step 04
Final payment on launch

Remaining balance due when the site or CRM ships live.

Additional drafts: Beyond the initial draft plus 2 included revisions, further drafts are billed on top of the agreed project price at $100 per additional website draft and $150 per additional CRM draft. This isn't a punishment - it's a small nudge toward decisive feedback so a project doesn't quietly balloon into 10 rounds of nitpicks.
A note on timelines: Typical builds land in 1-2 weeks (website) or 1-3 weeks (CRM), but these ranges aren't fixed contracts. Timelines can shift when incoming project volume is high, when a client's feedback takes longer than expected, or when scope evolves mid-build. We communicate the moment anything on the schedule changes.
Add-Ons

Layer on what your build actually needs.

Each add-on is tagged with which OCS service it applies to. Universal website add-ons live at the top; anything product businesses-specific is below.

SEO Page

$200

Keyword-targeted page designed to rank for a specific service + location query.

For: Website

Additional Page

$80 each

Extra static page beyond the standard 5 (Portfolio, FAQ, Process, Case Studies, etc.).

For: Website

High-Level Animation

$200

Premium motion and interaction design for a specific hero or feature section.

For: Website

Location Page with Blogs

$150

Long-form location landing page + locally-relevant blog content, ranks in local search.

For: Website

AI Chatbot

$30/month

AI-powered chat trained on your site that qualifies leads and routes them to the right form.

For: Website

Checkout Integration

$300

Full online checkout with Stripe/Square - cart, tax, shipping, deposit or hold handling.

For: Website

Inventory Sync

$250

Two-way sync with Square POS, Shopify, or your in-person system to keep online and offline inventory aligned.

For: WebsiteFor: Upgraded CRM

Wholesale / B2B Portal

$400

Separate password-protected pricing tier for wholesale customers with net-30 terms.

For: Website
Included, No Charge

The invisible things we do so you don't have to.

Every OCS website build ships with these ten things done for you - the technical basics that make the difference between a site Google actually indexes and one that never shows up. In plain English, here's what that means.

Google Search Console + sitemap submission

We register your site with Google, submit your sitemap, and confirm every page is discoverable. This is how Google actually finds new pages - without it your site could sit unindexed for weeks.

Domain connection + DNS setup

We handle your domain end-to-end. If you already have a domain (GoDaddy, Google Domains, Namecheap), we point it at the site. If you don't, we help you buy one. No 'you sort out the DNS records' handoff.

sitemap.xml (machine-readable page directory)

A sitemap.xml is a small file that lists every page on your site in a format search engines read. Think of it as a table of contents for Google - it tells search engines what exists so nothing gets missed.

robots.txt (crawler instructions)

A robots.txt file tells search engines which parts of your site they're allowed to crawl. It protects your admin area, prevents wasted crawl budget on unimportant pages, and helps search engines focus on the pages that matter.

SSL / HTTPS certificate

The little padlock next to your URL. Without it, browsers show 'not secure' warnings that scare off customers. We install and renew it automatically.

Privacy Policy + Terms of Service (draft)

Every OCS build ships with professionally structured draft Privacy Policy and Terms of Service pages tailored to a business collecting inquiry submissions and offering digital services online. These are starting drafts intended to give you a solid foundation before launch - they are not legal advice, and the final language you publish is your responsibility. We strongly recommend having your own attorney review and finalize both pages for your specific jurisdiction and business model. OCS does not review, warrant, or assume liability for the legal accuracy of these drafts.

Mobile responsive design

Your site works on every screen size from a 5-inch phone to a 27-inch monitor. Roughly 70% of your visitors will land from mobile - a site that's clunky on a phone is a site that loses jobs.

LocalBusiness schema markup

Structured data that tells search engines your business type, location, hours, services, and reviews in a format they can display directly in results. This is what powers rich search results and map-pack listings.

Included with every website tier

All ten are included with the Landing Page, Website, and every industry package. No upsells, no "starter" version, no "we'll get to it later."

Post-Launch Care

OCS Care - content updates, on demand.

Once your site is live, most businesses only need occasional updates - a menu change, a new team member, a color refresh. Care covers those on demand at $100 per update round. No monthly subscription, no minimum, no cancellation to remember - you pay only when you actually need a change made.

The mental model: content, not construction. If it changes what's on the site (words, prices, photos, listings), Care covers it. If it changes what the site can do (new pages, new features, new integrations), it's scoped and quoted as regular project work.
What Care covers
  • Text and copy edits (headlines, body copy, contact info, hours)
  • Color and font tweaks within your existing design system
  • Product, service, menu item, rental unit, vehicle, or listing changes (add / edit / remove within the existing structure)
  • Staff, attorney, agent, or team bio updates
  • Image swaps and gallery updates
  • Priority email support during the update window
What Care does not cover
  • New pages, new sections, or major layout changes
  • New features or functionality of any kind
  • Third-party integrations (payment, POS, CRM sync, MLS feeds, chatbots, etc.)
  • Checkout setup or e-commerce additions
  • Any item from the OCS add-on menu
  • CRM changes of any kind - all CRM change requests are quoted separately
These items still get built - they're scoped as a normal project quote instead of a Care update.
Available on every website build

Care is available across every industry and every website tier. Reach out any time after launch with a batch of updates - each round is billed at $100 per update round and typically delivered within a few business days.

Request a Care update round
You own what we build

Every OCS build is delivered so you own it end to end.

When a project is complete you retain every pertinent file - source code, design assets, hosting credentials, DNS access, database exports where applicable, and documentation. Nothing is locked behind an OCS-only account. If you ever want to bring in another developer or agency to continue the work, you can. The build is yours.

One honest caveat: once a build has been modified by a third party, OCS cannot guarantee that we can continue to support it or make future changes. Third-party edits can introduce dependencies, stylistic differences, and technical decisions we did not make and do not fully own. If you plan to return to OCS for ongoing work, we recommend keeping structural changes routed through us - but the choice is entirely yours, and the code is entirely yours.

What you're buying

OCS sells the custom code built for your project. Initial deployment to your infrastructure (hosting, database, email, domain) is complimentary at launch. Those services are operated by independent third parties (Vercel, Supabase, Resend, Stripe, your registrar) under their own terms, pricing, and uptime.

CRM systems hold your business data. You are responsible for regular backups of the database, email templates, and configuration. We strongly recommend scheduled database exports to a location independent of your primary provider. OCS can set up managed backups as a paid add-on if you want that handled for you.

Full details in the Service Agreement.

Frequently Asked

Common questions from product businesses.

How does this compare to just using Shopify?

Shopify runs $30-$300/month plus per-transaction fees plus app subscriptions. Over 3 years that's typically $3,000-$15,000. OCS is a one-time build - you own it, no monthly platform fee, only standard payment processor fees (2.9% + $0.30 via Stripe/Square). For most small product businesses the math flips inside 12-18 months.

Can I use my existing payment processor?

Yes. We integrate with Stripe (default), Square, PayPal, and most major processors.

What about physical retail? I sell online AND in-person.

That's the inventory-sync add-on. We connect your online store to Square POS or whatever you use in-person so a sale at your booth reduces the online inventory count in real time.

Ready When You Are

Let's build the systems your business should have had years ago.

Book a call. We'll walk through your current setup, find the leaks, and map out what a website + CRM system would look like for your business - whether you're a service business, a product business, or anything in between.